- Origin
- South Korea
- Equipment we service
- VRF (DVM S), chiller (DVM Chiller), heat pump (EHS, ClimateHub)
- Service type
- Independent technical service
- Service area
- Based in Ankara, serving all of Türkiye
Samsung service, maintenance and repair
Samsung is a South Korea-based technology company that offers commercial HVAC products built on inverter technology. In Türkiye, Samsung DVM systems are found in office buildings, hotels, stores and residences, while EHS heat pumps are found in detached homes.
We service DVM S VRF systems, modular DVM Chiller, and EHS and ClimateHub heat pump solutions. What these products have in common is heavy use of electronic controls and inverter drives, so error logs and electrical measurements are decisive in fault diagnosis.
During maintenance we carry out mechanical cleaning along with pressure, current and temperature measurements, and report the results. When parts are needed, we offer equivalent or original part options with the customer's approval. For multi-unit projects we recommend an annual maintenance contract.
Samsung equipment groups
Samsung Chiller serviceDVM Chiller · maintenance, fault, repair
Samsung VRF Air Conditioning serviceDVM S · maintenance, fault, repair
Samsung Heat pump serviceEHS, ClimateHub · maintenance, fault, repairSamsung service areas
In Ankara our teams are out in the field every day; we respond to breakdown calls the same day. In other provinces we work on a project, annual maintenance contract and public tender basis by sending a planned team from Ankara.
Samsung product families and service notes
We serve Samsung equipment as an independent technical service; we are not a Samsung authorized service. We diagnose by fault code and measurement, and supply suitable spare parts.
- DVM S VRF systems: outdoor unit error logs, refrigerant leak tests, inverter and compressor checks.
- EHS heat pumps: water circuit, flow and sensor checks.
- WindFree and other split air conditioners: periodic maintenance and board/sensor faults.
- Commercial cassette and ducted air conditioners.
Frequently asked questions
Are you an authorized service?
No. We provide maintenance and repair for Samsung HVAC equipment as an independent technical service. For work covered by warranty, you need to contact the manufacturer's authorized service.
Do you service Samsung residential split air conditioners?
This page mainly covers commercial and central products such as DVM VRF, DVM Chiller and EHS heat pumps; you can also contact us for your split air conditioner needs.
Do you provide Samsung service outside Ankara?
In Ankara we return the same day with our daily teams. In other provinces we send a scheduled team from Ankara; the service is carried out on a project, annual maintenance contract and public tender basis.
How are spare parts supplied for Samsung equipment?
After identifying the faulty part, we offer equivalent or original part options and carry out the replacement with the customer's approval.
