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About cassette and ducted air conditioners
Cassette and ducted indoor units are preferred in stores, restaurants and open-plan offices for even air distribution. Because they are hidden in the ceiling, their maintenance gets neglected; a clogged condensate pump leaks water into the ceiling, and a dirty duct reduces capacity.
What we do
- Cassette panel and filter cleaning
- Condensate pump and float switch replacement
- Fan and coil cleaning on ducted units
- Grille, plenum and duct airtightness
- Static pressure and airflow adjustment
- Control board, sensor and remote control repair
- Fresh air connection
- Installation and suspended ceiling coordination
Common problems
| Symptom / alarm | Possible cause | What we do on site |
|---|---|---|
| Water dripping from the ceiling | Condensate pump failure, clogged drain pan | Pump testing and replacement, drain pan cleaning |
| Weak airflow | Dirty filter, duct leak, fan setting | Filter, duct and fan speed check |
| Noise | Fan imbalance, loose panel | Fan balancing, mounting check |
| Error code | Float switch, sensor, PCB | Code reading and part testing |
Buildings we serve
Our base is in Ankara Etimesgut. We provide cassette and ducted air conditioner services daily in Ankara, and on a project and contract basis in all 81 provinces of Türkiye, including İstanbul, İzmir, Bursa, Antalya, Konya, Kayseri, Eskişehir, Kocaeli, Adana, Gaziantep, Samsun and Trabzon. See our service areas.
Frequently asked questions
My cassette AC is leaking water into the ceiling. What should I do?
Turn off the unit and message us. It is usually caused by the condensate pump or a clogged drain pan, and is repaired on site without damaging the ceiling.
How is a ducted air conditioner maintained?
The fan, filter and coil are cleaned through the access panel, the drain and diffusers are checked, and airflow is measured.
Can a cassette AC be connected to a VRF system?
Yes. Cassette and ducted indoor units are used in both single split and VRF systems.